Developing and rolling out new IT systems with the aim of improving the way a business operates is often perceived as being a largely technological exercise. While managing the technical execution of these projects can often be an interesting challenge by itself, the success of such initiatives is dependent on a larger picture involving the reduction of project risks by actively planning for and managing the involvement and participation of various stakeholders. The aim is always to achieve a successful outcome by assuring complete alignment with the business.
Every organization is different and over the course of several engagements Sciente Consulting’s consultants have developed approach strategies to change management and package implementations that mandate the inclusion of several dimensions that may need to be considered in project planning.
As always, Sciente Consulting approaches are designed around partnering with clients and complementing their own efforts and capabilities in order to ensure successful business outcomes.
Change is Constant
Businesses operate in a global environment that has experienced enormous changes ever since computing went mainstream. The rate at which these changes have been occurring presents a major challenge to business. While external changes are often not within control, every internal change that is planned must be methodically managed, led and controlled if it is to realize the expected positive results.
We bring in change management consultants with rich experience in leading and implementing successful change projects. We believe that successful change is the result of applying the right approaches in managing projects using the right processes, and most importantly, leading people towards participation with the right mindset and perspectives on the benefits that they stand to gain.
Our methodology of achieving change successfully includes:
- The application of a business technology perspective in programme planning
- Setting up change implementation review checkpoints
- Defining the indicators of change and how to measure it
- Involving all stakeholders in implementation
- Monitoring the results after every stage to ensure that they endure
Sciente Consulting, a true partner
The upgradation, replacement or retirement of existing application systems is, over time, inevitable in any organization. The reasons for this may be many, ranging from internal factors such as the need to move towards supporting significantly different business needs, to capacity or processing inadequacies, and maintenance cost issues. In addition, there may be external factors as well such as technology obsolescence and the unavailability of vendor or resource support on the horizon. Whatever the reason, the initiative to implementing and changing over from existing systems to new ones is a complex business technology problem.
Sciente Consulting has been involved in successful upgradation and implementation of complex package systems such as Murex and others that is available to our Clients in various engagement models. Our view of package implementation and legacy modernization, along with our capabilities, takes into account all aspects of programme scope, including business, technology, process, people and infrastructure. We are happy to participate either on select elements of implementation as necessary, or across the whole implementation, including providing leadership and change management services.
As with other services in our portfolio, we believe that package implementation and modernization is not just a business challenge and then a technology challenge. It’s a business technology challenge, one that our range of consultants are here to help with by being ready to partner in the most optimum ways to achieve the right business results. It’s the Sciente Consulting Way, where we use our Value Innovation to deliver with a difference, and do a little bit more to delight our clients.